Shipping and Delivery Policy

Dear Customers,

We are committed to delivering your chosen products with care and precision. Before placing your order, please take a moment to review our delivery and shipping policy to ensure a clear understanding of the process.

Delivery and Shipping Information:
  • For deliveries within India, we use Delhivery, and for international shipments, we partner with FedEx.
  • Depending on the location and circumstances, we may also use other trusted delivery partners to ensure timely and efficient service.
  • We offer free delivery within India for orders above ₹1000.
Order Delivery Timeline:
    For Domestic Orders (within India):
  • Orders are processed and dispatched within 1 business day.
  • Delivery typically takes 5-7 business days across India
  • Please note that delays may occur if the address, pin code, or phone number is incorrect, the pin code is unserviceable, or if additional time is required for color matching.
Please note: During festivals & holidays, adverse weather conditions, natural calamities, political unrest, or curfews, your shipment may be further delayed. We will do our best to deliver your order promptly and appreciate your understanding in these situations.

For International Orders (outside India):

  1. International deliveries are handled by FedEx.
  2. Regular orders are delivered within 7-10 business days. For custom orders, please allow an additional 2 days for customs clearance and KYC, which must be completed by you, the customer.

Refund Process

Please note: Shipping charges for international orders vary by country, and customs duties must be paid by the customer in accordance with your country’s regulations.

If you have any questions, please contact us at customercarekhair@gmail.com. We are here to assist you.