Updating & Cancellation Policy

Order Modifications:

We understand that sometimes changes are needed. If you need to modify your order or shipping address, please email us at customercarekhair@gmail.com within 24 hours of placing your order. While we will do our best to accommodate your request, we cannot guarantee modifications as order processing begins immediately upon receipt.

Cancellations:

Cancellations are accepted within 24 hours of placing your order. However, please note that instead of a refund, a store credit will be issued. If a sale is announced, cancellations to avail of the sale will not be entertained. Store credit will be processed only after the sale concludes.

During Sales:

Please be aware that no cancellations or changes can be made once items are purchased under a sale. Additionally, no returns or exchanges will be accepted for items bought during a sale. Previous orders cannot be canceled to take advantage of the sale. We encourage you to consider these conditions carefully before placing your order.